Privacy Policy

Sacred Ritual
Last Updated: 19 May 2026

Sacred Ritual (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access our website, services, classes, workshops, retreats, memberships, online offerings, digital content, or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name

• Email address

• Phone number

• Billing and payment information

• Emergency contact details

• Booking and attendance information

• Health or wellness information you choose to disclose

• Account login details

• Responses to forms, surveys, or questionnaires

• Communications with us

We may also automatically collect certain information when you use our website or Services, including:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and tracking data

• Pages visited and interaction data

The types of information collected depend on how you interact with Sacred Ritual and the Services.

2. Sensitive Information

Because Sacred Ritual provides wellness-related services, you may voluntarily provide sensitive information such as:

• health information;

• injury history;

• physical limitations;

• wellbeing information; or

• emergency contact details.

We only collect sensitive information where reasonably necessary for providing Services, safety purposes, legal compliance, or where you have consented to provide it.

3. How We Use Your Information

We may use your information to:

• provide and administer Services;

• process bookings and payments;

• communicate with you;

• deliver classes, programs, workshops, or retreats;

• respond to enquiries and support requests;

• improve our Services and customer experience;

• send updates, newsletters, promotions, or event information;

• maintain security and prevent fraud;

• comply with legal obligations.

We only process personal information where we have a lawful basis to do so.

4. Payments

Payments may be processed through third-party payment providers.

Sacred Ritual does not store full credit card details on our servers unless explicitly stated.

Third-party payment processors may collect, process, and store your payment information in accordance with their own privacy policies.

5. Marketing Communications

We may send you promotional emails, newsletters, updates, or information about upcoming offerings.

You may unsubscribe from marketing communications at any time by:

• clicking the unsubscribe link in emails; or

• contacting us directly.

We will continue to send essential service-related communications where necessary.

6. Cookies & Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

• improve website functionality;

• understand user behaviour;

• analyse website traffic;

• personalise your experience; and

• improve our Services.

You can usually modify your browser settings to refuse cookies; however, some parts of the Services may not function properly.

7. Sharing Your Information

We may share your information with trusted third parties where reasonably necessary, including:

• payment providers;

• booking platforms;

• email marketing providers;

• website hosting providers;

• contractors or facilitators;

• legal, accounting, or professional advisers;

• government or regulatory authorities where required by law.

We do not sell your personal information to third parties.

Information may also be disclosed where necessary to:

• protect our legal rights;

• prevent fraud or misuse;

• respond to emergencies; or

• comply with applicable laws.

8. Third-Party Platforms

Our website or Services may contain links to external websites, applications, or platforms operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party services.

You should review the privacy policies of those third parties separately.

9. Data Storage & Security

We take reasonable administrative, technical, and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide the Services;

• comply with legal obligations;

• resolve disputes;

• enforce agreements; or

• maintain business records.

When information is no longer required, we may securely delete or de-identify it.

11. Your Rights

Subject to applicable law, you may have rights to:

• access your personal information;

• request corrections;

• withdraw consent;

• request deletion of information;

• opt out of marketing communications; or

• make a privacy complaint.

To exercise these rights, please contact us using the details below.

12. Children’s Privacy

Our Services are not intentionally directed toward children under 18 without parental or guardian involvement.

We do not knowingly collect personal information from children without appropriate consent.

13. International Data Transfers

Some third-party service providers may store or process information outside Australia.

By using the Services, you acknowledge that your information may be transferred, processed, or stored in other countries with different privacy laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions become effective immediately upon publication on our website or Services.

Your continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

Sacred Ritual
Queensland, Australia
Email: hello@sacredritual.io
Website: sacredritual.io